Terms of Service

1.1           A’Maze Africa owns and operates www.a-mazeafrica.com. This document governs your relationship with www.a-mazeafrica.com hereinafter referred to as, “Website”. Access to and use of this Website and the products and services available through this Website, are collectively hereinafter referred to as, "Services" and are subject to the following terms, conditions and notices hereinafter referred to as, "Terms of Service".

1.2          By using the Services provided on this Website, you are agreeing to all of the Terms of Service, as may be updated by us from time to time at our discretion.  You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

1.3           Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice.  We will not be liable if for any reason this Website is unavailable at any time or for any period of time.  From time to time, we may restrict access to some parts or this entire Website.

1.4          This Website may contain links to other websites hereinafter referred to as, "Linked Sites", which are not operated or controlled by A’Maze Africa or www.a-mazeafrica.com.  A’Maze Africa or www.a-mazeafrica.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site respectively.

2. Privacy Policy.

  • 2.1 Typical Information We Collect About You.
    • (a)   Name;

      (b)  Contact information such as, email, phone number and mailing address;

      (c)   Shopping history;

      (d)  Payment information;

      (e)   Technical information about your browser and device.

  • 2.2 Ways We Use Collected Information.
    • (a)   Fulfill your order and provide customer service;

      (b)  Send you promotions and offers;

      (c)   Improve and personalize your shopping experience;

      (d)  Protect the security of our websites, applications and business.

  • 2.3We Do Not Share Information With Anyone.
    • (a)  The information we collect is used to assist us in serving you better

3. Prohibitions.

3.1          You may not under any circumstances misuse this Website. You may not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.a-mazeafrica.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

3.2          We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

4 Intellectual Property, Software and Content.

4.1          The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.a-mazeafrica.com or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.a-mazeafrica.com and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise unless a signed release or agreement is obtained.

 

5. User IDs and Passwords.

5.1           If you register for an account with our Website, you will be asked to choose a user ID and password.

5.2          You must not use your account or user ID for or in connection with the impersonation of any person.

5.3          You must keep your password confidential.

5.4         You must notify us in writing immediately if you become aware of any disclosure of your password.

5.5          You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. 

6. Cancellation and Suspension of Account.

  • 6.1 We reserve the right to:
    • (a) suspend your account;

      (b)         cancel your account;

      (c)          Adjust your account details

at any time in our sole discretion without notice or explanation. 

7. Terms of Sale.

7.1 By placing an order you are offering to purchase a product subject to These Terms of Sale. All orders are subject to availability and confirmation of the order price.

7.2          Processing and delivery times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

7.3          In order to contract with www.a-mazeafrica.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.a-mazeafrica.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with.  

8. Contract Between Buyer and Seller.

8.1          When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. 

9. Pricing and Availability. 

9.1          While we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.  

9.2          Delivery costs will be charged in addition to the cost of the items; such additional charges are clearly displayed where applicable and included in what shall be hereinafter referred to as the, “Total Cost” of the order. 

10. Payment.

10.1        Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. 

11. Return and Refund Policy. 

11.1         You have 14 calendar days to return an item from the date of purchase to receive a full refund. 

11.2        To be eligible for a return:

  •               (a)   Your item must be unused and in the same condition that you received it;

                  (b)  Your item must be in the original packaging;

                  (c)   You need to retain proof of purchase. 

11.3         Most items can be exchanged for another item with the same value within 30 calendar days of purchase providing you have retained proof of purchase. 

11.4        Items Not Eligible for exchange:

  •                 (a) Used Items

                    (b) Sale Items

12. Disclaimer of Liability. 

12.1        We make every attempt to ensure that our materials displayed on this Website are representative of the materials for sale.  The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.a-mazeafrica.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. 

13. Linking to This Website.

13.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

14. Disclaimer as to Ownership of Trademarks, Images of Personalities and Third-Party Copyright.

14.1 Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.a-mazeafrica.com] and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.a-mazeafrica.com. 

15. Breaches of these Terms of Service.

15.1        Without prejudice to our other rights under these Terms of Service, if you breach these Terms of Service in any way, or if we reasonably suspect that you have breached these Terms of Service in any way, we may:

  • (a)          send you one or more formal warnings;

    (b)         temporarily suspend your access to our website;

    (c)          permanently prohibit you from accessing our website;

    (d)         block computers using your IP address from accessing our website;

    (e)          contact any or all of your internet service providers and request that they block your access to our website;

    (f)          commence legal action against you, whether for breach of contract or otherwise; and/or;

    (g)         suspend or delete your account on our website.

 

15.2        Where we suspend or prohibit or block your access to the Website or a part of our Website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

15.3        Our choice not to take action your breach of these Terms of Service will in no way impede our ability to enforce our rights under the same at a later time or in a separate instance of a breach.

16. Indemnity. 

16.1        You agree to indemnify, defend and hold harmless www.a-mazeafrica.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. 

17. Amendment of Terms and Condition. 

17.1         www.a-mazeafrica.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. 

18. Severability. 

18.1        If any part of the Terms of Service is unenforceable the enforceability of any other part of the Terms of Service will not be affected.  All other clauses remaining will remain in full force and effect. 

18.2        So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.  By using this website and consequently agreeing to the Terms of Service, you agree that the clause remaining after severing shall be rectified and interpreted in such a way that most closely resembles the original meaning of the clause /sub-clause as is permitted by law. 

19. Complaints and Comments. 

19.1        We welcome the opportunity to address your complaints before they become larger problems.  Please let us know as soon as you have any complaints or comments.  We are happy to work towards an amicable resolution. 

20. Arbitration

20.1        All claims and disputes arising under or relating to this Agreement are to be settled by binding arbitration in the state of New Jersey or another location mutually agreeable to the parties.

20.2       The arbitration shall be conducted on a confidential basis pursuant to the Commercial Arbitration Rules of the American Arbitration Association or any other generally accepted policy or procedure agreed upon by the involved parties. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys' fees.  

20.3       Any such arbitration shall be conducted by an arbitrator experienced in e-commerce or any reasonably related field of expertise and shall include a written record of the arbitration hearing. The parties reserve the right to object to any arbitrator who may be employed by or affiliated with a competing organization or entity.

20.4       An award of arbitration may be confirmed in a court of competent jurisdiction.

21.  Entire Agreement 

21.1        The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and A’Maze Africa or www.a-mazeafrica.com.  Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by an owner of A’Maze Africa and www.a-mazeafrica.com.

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