FAQs

How do I return an Item?

Please process return items via the returns link on the website. If in doubt, please send us an email info@a-mazeafrica.com

Can I get on your mailing list?

You bet! Please scroll down to the bottom of the home page and sign up!:

Do you ship internationally?

We primarily ship within the USA and Canada; however, please call us at 732 798 0803 or email us at info@a-mazeafrica.com to confirm whether we can ship to the country of your choice.

Shipping rates vary by weight of the item(s) ordered, the ship to location and timeframe desired. When you add items to your shopping cart, the shipping rates will be provided prior to completing your order.

What forms of payment do you accept?

  • PayPal
  • VISA
  • American Express
  • Discover Card
  • MasterCard

What is your return policy?

Returns

You have 14 calendar days to return an item from the date you received it

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchange

Items can be exchanged for a similar item with the same value.

Contact Us

If you have any questions on how to return your item to us, contact us.

Items Not Eligible for refund

  • Used items
  • Sale items

How can I follow you on your social media?

Please click on the icon on the desired social meeting and follow us.

Twitter: @AmazeAfrica

Instagram:@a_mazeafrica_

Facebook: A-MazeAfrica

Pinterest: A-MazeAfrica

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